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FAQ'S
How long will it take to get my order
within 10 working days.
What type of artwork file is needed to customise my order?
For best printing results we request high quality artwork saved as .jpeg, .png, .tiff, .pdf or .eps file with a min resolution of 200-300DPI.
Shipping
Your order is dispatched via DPD. It needs to be sent to an address where someone will be able to receive the goods during business hours. DPD require a contact phone number for the delivery address.
Returns
Goods can be returned and a credit or replacement issued if there is either a fault with the product itself or with the branding of the product. In the case of customised product, if the fault results from incorrect artwork being submitted they will not be eligible for return or replacement.
Cancellation
You can cancel your order within 24 hours of your order being confirmed, a full refund will be issued.
Any other Queries
Please send any other queries you might have to our customer service team at customerservice@kwiktee.ie
